Let's get your OpenTable account linked with Slang!
Introduction
We are so excited that you're about to free up time for your staff with this groundbreaking OpenTable x Slang integration! Haven't added the integration to your Slang package yet? Reach out to your account manager or support@slang.ai to get the process started! For those that already have it, the process is super simple; let's get started!
But first...
There are a few things we need to make sure are in order before we get started with linking your accounts.
- The integration will be booking from your In-house availability. This means that you may need to update a few inventory rules, now that In-house inventory will be public to callers.
- There are some helpful links at the bottom of the page to help you!
- If you require a credit card to secure a reservation, double-check that you have secure credit card entry set up.
- There are several features that require the SMS messaging to be enabled via OpenTable, such as credit card deposit links sent via text. Without enabling SMS per the guide linked above, all reservations requiring a CC will be forwarded to your staff. Be sure to check your settings via OpenTable and opt-in for SMS messaging!
Set Up
- Ensure you have a valid Slang login on hand for the location you want to integrate (you’ll need to be able to log in to Slang to set up the OpenTable integration).
- Log into OpenTable Guest Center and open the Integrations page.
- Search for Slang!
- This should bring you to a landing page with a Get Started button on the bottom right-hand corner of the page.
- Once you click Connect, you will be prompted to log into your Slang instance.
- Once you’ve logged in, click Accept!
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Select the Slang location that correlates to the RID you’re logged into. If you have more than one location, navigate to the next location to set it up (the process will be faster on round two).
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You’re all set! 🎉🎉
Frequently Asked Questions:
Q: How do I know the integration is connected to the right restaurant?
A: Head to your Slang dashboard at ilove.slang.ai and click on our Marketplace to view your integrations. The tile will show a green checkmark when connected, and if you click on "Manage," the fly-out drawer shows you the OpenTable Restaurant ID connected to that Slang concierge!
Have More Questions?
We have a few more support articles about the integration:
Need more assistance or have a question? Shoot us an email at support@slang.ai. Our dedicated support team is available to help with any questions you might have, so don't hesitate to reach out!