Slang is trained to inform callers about seasonal events - but what is a 'seasonal event'?
In alphabetical order, here are the holidays recognized by Slang.ai that will direct callers to the Seasonal Event topic:
- Christmas
- Cinco De Mayo
- Day of the Dead
- Easter
- Father’s Day
- Halloween
- Lunar New Year
- Mother’s Day
- New Year’s Eve
- Oktoberfest
- Restaurant Week
- St. Patrick’s Day
- Super Bowl Sunday
- Thanksgiving
- Valentine’s Day
- Veteran’s Day
Tip: You can set events to expire automatically so callers aren't hearing about past events.
Once the event expires, the topic will be marked Unconfigured (see below) and callers asking about seasonal events will hear, "It sounds like you're asking about upcoming seasonal events, but my team hasn't shared that information with me yet."
When you have the next event to promote, don't forget to add the details to Slang!