Slang is trained to recognize calls about seasonal events - give your concierge all the details!
Here's how to make sure your Concierge stays up-to-date:
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- Log in at ilove.slang.ai
- Navigate to the Concierge tab
- Scroll down to Seasonal Events in the "Services" section.
- Write a brief description of your seasonal offering to be spoken on the phone. Be sure to listen to the preview!
- Add a link to your website or a direct link to book or purchase tickets.
Tip: You can set events to expire automatically so callers aren't hearing about past events.
Once the event expires, the topic will be marked Unconfigured (see below) and callers asking about seasonal events will hear, "It sounds like you're asking about upcoming seasonal events, but my team hasn't shared that information with me yet."
When you have the next event to promote, don't forget to add the details to Slang!
What types of events will the Concierge recognize?
In alphabetical order, here are the holidays recognized by Slang.ai that will direct callers to the Seasonal Event topic:
- Christmas
- Cinco De Mayo
- Day of the Dead
- Easter
- Father’s Day
- Halloween
- Lunar New Year
- Mother’s Day
- New Year’s Eve
- Oktoberfest
- Restaurant Week
- St. Patrick’s Day
- Super Bowl Sunday
- Thanksgiving
- Valentine’s Day
- Veteran’s Day