Phone Setup
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      2. Phone Setup

      Call Forwarding

      A guide on how to set up call forwarding with Slang.

      Introduction

      If you're thinking of keeping your current phone number and setting up Slang with call forwarding, there's more that you'll need to know. With the help of this guide and your onboarding specialist, you'll know whether call forwarding or Slang Replace is for you.

      Table of Contents

      Requirements for Call Forwarding

      Enabling Call Forwarding

      Carrier Help Articles

      Disable Call Forwarding

       

      Is Call Forwarding Right for You?

      Click the image to see a larger version.

      Click the image to see a larger version.

      Requirements for Call Forwarding

        • two 10-digit phone numbers
        • authorized user access with phone provider

       

      Enabling Call Forwarding

      Need to see caller ID/a caller's phone number?

      Call your provider and ensure they preserve caller ID during call forwarding. They will need to assist with that request.

       

      Short Codes

      AT&T *72 CenturyLink *72
      Comcast/Xfinity *72 Cox *72
      Frontier *72 Spectrum *72
      T-Mobile *72 + Slang phone number Verizon *72

      Note: the short code must be dialed on the forwarding line.

      To enable call forwarding with these short codes

      1. Dial the short code into the handset
      2. Wait for tone or prompt to enter the Slang number
      3. Wait for confirmation tone
      4. Done!

      Don't see your provider? A quick web search for "call forwarding [your provider]" will generally tell you whether there is a short key to activate call forwarding. 

      Online Portal

      Almost every phone provider, business or residential, has an online portal for taking care of billing matters. But did you know that it also provides access to other features?

      Only some carriers have articles that provide instructions for where to find these settings in the online portal. But generally, places to look for call forwarding include Voicemail Settings, Features, Services, or Settings.

       

      Carrier Help Articles

      These articles come directly from the respective carriers, so if you have questions with the content, please reach out to their support team.

      AT&T

      Manage Call Forwarding

      CenturyLink

      All About Call Forwarding

      Manage calling features from the [online] user portal

      Comcast/Xfinity

      Using Call Forwarding

      Call Forwarding with the Comcast Business App

      Cox

      Using Call Forwarding

      Managing Call Forwarding in MyAccount [online portal]

      Frontier

      Call Forwarding

      Spectrum

      Call Forwarding Features [and online access]

      T-Mobile

      Calling services

      Self-service & short codes

      Verizon

      ATA and phone codes 

      Call forwarding [online access]

      Admin Portal: Call Forwarding

       

      Disabling Call Forwarding

      Short Codes

      AT&T *73# CenturyLink *73
      Comcast/Xfinity *73 Cox *73
      Frontier *73 Spectrum *73
      T-Mobile *73 Verizon *73

      Note: these must be dialed on the correct line to be valid.


      To disable call forwarding with these short codes

      1. Dial the short code into the handset
      2. Wait for confirmation tone
      3. Done!

      Call forwarding can also be turned off by calling the provider or via the online portal, if applicable.

       

      Have Questions?

      Need more assistance or have a question? Shoot us an email at support@slang.ai. Our dedicated support team is available to help with any questions you might have, so don't hesitate to reach out!